1. Services Provided
We offer certification and audit services for Quality Management Systems (QMS) under various standards such as ISO 9001, ISO 13485, etc. All services are provided in accordance with applicable accreditation guidelines and regulatory requirements.
2. Eligibility
You must be authorized to represent your organization and agree on its behalf to these Terms when engaging in certification services with us.
3. Client Responsibilities
Clients are responsible for:
Providing accurate and complete information
Ensuring readiness for audits
Cooperating with auditors during assessments
Complying with certification requirements and standards
Failure to comply may result in suspension or withdrawal of certification.
4. Certification Validity
Certifications are valid for three (3) years, subject to:
Successful completion of annual surveillance audits
Continued compliance with relevant standards
Timely payment of applicable fees
5. Fees & Payment
All fees for services must be paid as per the agreed contract. Delayed payments may result in service suspension or certification hold.
6. Confidentiality
We treat all client data, audit findings, and documentation as confidential. We do not disclose this information except:
When legally required
To accreditation bodies as part of compliance
With the client’s written consent
7. Limitation of Liability
While we strive for accuracy and excellence, [Your Company Name] is not liable for any indirect or consequential loss resulting from:
Certification delays
Business decisions based on audit outcomes
Misuse or misrepresentation of certification status
8. Termination
We reserve the right to terminate or suspend services if:
There is a breach of these Terms
False information is provided
Fees are unpaid beyond the due period
9. Intellectual Property
All materials, certificates, logos, and documentation provided by [Your Company Name] remain our intellectual property and must not be altered, duplicated, or misused.
10. Governing Law
These Terms are governed by the laws of [Insert Country/Region]. Any disputes will be subject to the jurisdiction of the courts of [Insert Location].
11. Changes to Terms
We may update these Terms at any time. Continued use of our services after changes indicates acceptance of the revised Terms.