1. Delivery of Certificates
Upon successful completion of the audit process and certification decision, the following documents are delivered:
Official QMS Certificate (ISO 9001 / ISO 13485 / etc.)
Audit Summary Report
Scope of Certification
These documents are issued within 7–10 business days after final approval.
2. Delivery Methods
We offer the following delivery options:
Digital Delivery (Default):
Certified documents are sent via email in PDF format to the authorized contact person.Physical Delivery (Optional):
Printed certificates can be couriered upon request. Courier charges may apply depending on the destination.
3. Delivery Charges
Digital copies: Free of charge
Physical copies: Charges may apply based on location and courier service selected. These will be communicated in advance.
4. Delivery Tracking
If courier service is used, a tracking number will be provided so clients can monitor delivery status.
5. Delivery Delays
In rare cases, delivery may be delayed due to:
Incomplete documentation from the client
Pending payments
External courier issues
We will notify you promptly in case of any delays.
6. Document Re-Issuance
If a certificate is lost or damaged:
A duplicate digital copy can be reissued free of charge.
A duplicate hard copy can be reprinted and sent (charges may apply).