1. Information We Collect
We may collect the following types of personal and business information:
Name, company name, job title
Contact details (email, phone, address)
Business documentation related to QMS certification
Audit-related data and correspondence
Payment and billing information
2. How We Use Your Information
We use the information we collect to:
Provide QMS certification and auditing services
Maintain client records and communication
Manage invoices and payments
Comply with legal and accreditation requirements
Improve our services and website
3. Information Sharing
We do not sell or share your personal data with third parties except:
With your consent
When required by law or accreditation bodies
With trusted partners who help us deliver our services under confidentiality agreements
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. All audit records and client data are stored securely with restricted access.
5. Data Retention
We retain certification and client data for as long as necessary to comply with legal, contractual, or regulatory obligations, typically up to 7 years.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent (where applicable)
Lodge a complaint with a data protection authority
7. Changes to This Policy
We may update this policy periodically. Any changes will be posted on our website with an updated effective date.